Attitude is everything, especially in the working world. Researchers have linked positivity in the office to a wealth of overwhelming health benefits, including increased productivity, higher levels of job satisfaction and greater overall physical health for employees.
As you continue to grow your small business in 2015, place a special emphasis on generating positivity among your employees. Try implementing some of these tactics to improve your company’s culture in the new year.
1. Avoid negative language
One of the quickest ways to boost employee positivity in the office is to start communicating with encouraging language as opposed to speaking primarily in negatives. This doesn’t mean you should shy away from criticism – in fact, for some, this form of communication can be the most effective. However, criticism should be laced with comments that will build employees up and allow them to grow. Shy away from language like "stop doing this" or "don’t do that," and instead say "try doing this" or "continue to develop that."
2. Have a praise board
If you don’t have a space in your small business for customers to provide feedback, now’s the time to set one up. Few things are as motivating as a positive comment – especially when delivered by a client or consumer. Proudly display positive comments regarding your employees on a bulletin board for all visitors to see. This will not only encourage your workers, but also show any customers that your staff is both welcoming and caring.
3. Offer incentives
Whether you offer quarterly prizes for top performers or wish to give small gifts to all your workers, this form of employee recognition has historically wrought positive results. These incentives can encourage your staff to work hard while showing them you genuinely appreciate their assistance on a daily basis.
4. Don’t skimp on praise
See something noteworthy? Note it! Your workers love to hear praise for their hard work, whether it’s written or verbal. Even if you’re simply letting a staff member know they handled a customer interaction well, this kind of positive statement can have a great impact on the person’s work ethic.
5. But don’t overdo it
While positive comments are a great motivator, forced comments can have the opposite effect. It’s important to show workers an equal amount of praise, but don’t strive to find reasons to compliment an employee. He or she will know you’re doing it out of obligation, not because he or she deserved it.